Season Pass Refund Option

Purchasing the refund option provides the assurance of a pro-rated refund due to illness, injury, or involuntary job transfer. Without the purchase of the refund option, season passes are non-refundable. The refund option MUST be purchased at the same time as your season pass.

Refund Schedule

Injury, death, or illness of a pass holder prevents participation in skiing or snowboarding for the remainder of the season.
A pass holder is involuntarily transferred by his/her local employer making it necessary to move his/her residence outside a 200 kilometer radius from Kamloops, providing that the date of transfer is at least 45 days after purchase of the seasons pass.

Conditions

  • The Refund Option must be purchased concurrently with the Season Pass.
  • The Refund procedures must be completed within 30 days of non participation, and occur prior to the end of the ski season to be eligible for a refund.
  • The refund option fee is not refundable in the event of a claim.
  • Refund may only be claimed for the current ski season.
  • The responsibility to obtain and use the pass lies solely with the purchaser.
  • If the current Season Pass is used for any reason after the date of illness, injury, or transfer, no refund will be issued.
  • No refunds will be issued outside the above guidelines.
  • $15 processing fee upon refund

Refund Schedule

  • Prior to the official opening, 90% of the purchase price will be refunded
  • Until January 15th, 45% of the purchase price will be refunded
  • Until February 15th, 25% of the purchase price will be refunded
  • After February 15th, no refund will be issued

How to present a claim

Please mail your request to: Harper Mountain Lifts 2042 Valleyview Drive Kamloops, BC V2C 4C5

When presenting your claim please provide:

Medical certificate from physician providing:

  • Date of first medical treatment, Prognosis, including statement from doctor that refundable pass holder is unable to ski or snowboard and how long the illness or injury will prevent participation.
  • In the event of a job transfer, a letter from the employer specifying date and length of transfer
  • Current 2014/2015 Season Pass

Exceptions

The Refund Option does not cover loss:

  • Caused by or contributed by intentional self-injury
  • Due to emotional disorders or pre-existing conditions
  • Due to any injury or illness that does not prevent a participant pass holder from skiing or boarding

Refund Option Rates

Adult, Senior - $20.00
Junior, Youth, Student - $15.00
Family - $65.00

(Family refund rate only valid when family maximum price is used)

Telephone: (250)828-0608