Open Daily for Skiing and Tubing Dec 21-Jan 5. Closed Dec 25
Rental Form
Multiple Days or Group Equipment Rental Enquiry
Yearly Equipment Rental Inquiry
Lost & Found
Purchasing the refund option provides the assurance of a pro-rated refund due to illness, injury, pregnancy, or involuntary job transfer. Without the purchase of the refund option, season passes are non-refundable. The refund option MUST be purchased at the same time as your season pass.
Conditions
• The Refund Option must be purchased concurrently with the Season Pass.
• The Refund procedures must be completed within 30 days of nonparticipation and occur prior to the end of the ski season to be eligible for a refund.
• The refund option fee is not refundable in the event of a claim.
• Refund may only be claimed for the current ski season.
• The responsibility to obtain and use the pass lies solely with the purchaser.
• If the current Season Pass is used for any reason after the date of illness, injury, pregnancy, or transfer, no refund will be issued.
• Family rate: each family member is covered individually. A claim covers only the passholder who is injured, ill, pregnant, or transferred, and their refund is based on their own pass price. All other family members’ passes remain valid and are not refunded.
• No refunds will be issued outside the above guidelines.
Pass protection covers:
• Injury or accident to the covered pass holder that prevents the passholder from using the season pass for skiing or snowboarding
• Death of covered passholder
• A diagnosed disease that prevents the covered passholder from using the season pass for skiing or snowboarding
• A job or school transfer/acceptance of the pass-holder or his/her spouse (including common-law) that necessitates a change of residence outside a 4 hour drive/radius 300 kms from Harper Mountain; provided the transfer/acceptance is not near your current address already outside the 4 hours/300 kms radius and provided the transfer/acceptance is not made within 6 weeks of pass purchase.
• Pregnancy that prevents the covered passholder from skiing or snowboarding
• Supporting documentation is required from a medical doctor.
Pass protection DOES NOT cover:
• Temporary or minor injury or illness
• Pre-existing conditions diagnosed before purchasing your Season’s Pass
• Injury or illness that does not prevent the passholder from skiing or snowboarding
• Force majeure; acts of God, fire, vandalism, labor disputes, weather conditions or mechanical failures
• Employment status other than a transfer (i.e. laid off/quit-see details above)
Refund Schedule
• Prior to the official opening, 90% of the purchase price will be refunded
• Until December 20th, 80 % of the purchase price will be refunded
• Until January 15th, 45% of the purchase price will be refunded
• Until February 15th, 25% of the purchase price will be refunded
• After February 15th, no refund will be issued
How to present a claim
Please mail your request to: Harper Mountain Lifts 2042 Valleyview Drive Kamloops, BC V2C 4C5 or email to:
When presenting your claim please provide:
Medical certificate from physician providing:
• Date of first medical treatment, Prognosis, including statement from doctor that refundable pass holder is unable to ski or snowboard and how long the illness or injury will prevent participation.
• In the event of a job transfer, a letter from the employer specifying location, date and length of transfer
• Current 2026/2027 Season Pass
Refund Option Rates
$25.00 – Adult, Senior $20.00 – Junior, Youth, Student $60.00 – Family (4 or more passes, same household, purchased together) – each family member covered individually
SKI AND RIDE WITH CARE
Regardless of how you use the slopes, always show courtesy to others and be aware that there are elements of risk that common sense and personal awareness can help reduce. Please adhere to the code listed below and share with others the responsibility for a safe outdoor experience.
There are elements of risk that common sense and personal awareness can help reduce. Regardless of how you decide to use the slopes, always show courtesy to others. Please adhere to the code listed below and share with others the responsibility for a safe outdoor experience.
Always stay in control. You must be able to stop, or avoid other people or objects.
People ahead of you have the right-of-way. It is your responsibility to avoid them.
Do not stop where you obstruct a trail, or are not visible from above.
Before starting downhill or merging onto a trail, look uphill and yield to others.
If you are involved in or witness a collision/accident you must remain at the scene and identify yourself to the Ski Patrol.
Always use proper devices to help prevent runaway equipment.
Observe and obey all posted signs and warnings.
Keep off closed trails and obey area closures.
You must not use lifts or terrain if your ability is impaired through the use of alcohol or drugs.
You must have sufficient physical dexterity, ability, and knowledge to safely load, ride, and unload lifts. If in doubt, ask the lift attendant.
TERRAIN PARK SAFETY AND ETIQUETTE
The Terrain Park runs the entire length of the Sundance chairlift and features a variety of jumps, rails, boxes, and urban hits, complete with zones for all abilities. Start small and work your way up increasing the difficulty gradually, do not attempt maneuvers that are well beyond your ability.
TERRAIN PARK SIGNAGE
You will find the following signs before and in the Terrain Park. Please read and understand all signs. Click on the below image to enlarge. Click on the below images to view in full screen.
TERRAIN PARK ETIQUETTE – THE SMARTSTYLE 5
1. Start Smart
Start small and work your way up, build your skills.
2. Make A Plan
For every feature, every time.
3. Always Look
Before you drop and call your drop in. Make sure to inspect every feature before you hit it. Keep landings clear, if you fall or see someone fall block the feature off.
4. Respect
The features, other users and the Park Crew staff.
Rail takeoffs are used to get onto the rail not as a separate jump.
5. Take it Easy
Know your limit, keep within it.
If someone falls in a landing clear the area as soon as possible, or block the takeoff with an X if possible.
CHAIRLIFT SAFETY
It’s important to remember that our lifts are heavy machinery. For the safety of our guests and staff, we ask you to follow our tips for loading, riding and unloading the chair lift at Harper Mountain and have a safe lift ride.
WHEN LOADING THE CHAIR
Get prepared and be ready. Remove your pole straps and hold your ski poles in one hand. Check for loose clothing and equipment. Remove backpacks.
Group up with your crew and move through the lift line. Line up with your group at the waiting board and follow the chair in front of you to the loading board. If you need the chair slowed for loading, let the lift attendant know.
Line up with the green ‘load here’ sign. Remember to keep your skis/board straight ahead and look behind you for the oncoming chair.
Grab onto the side or back of the chair and move yourself towards the back. If you’re skiing with kids, you may need to help pull them up onto the chair. If you require assistance please notify the lift attendant.
Sit back, lower the safety bar, and enjoy the ride. Let the other riders on the chair know that you’re lowering the bar to avoid any head collisions.
WHEN RIDING THE CHAIR
For your safety and the safety of others do not horse around, throw things off the chair, or swing/bounce the chair.
If you’re getting things out of your pocket use caution. It is easy to drop your phone, glove, pole and other items on skiers and riders below.
No smoking or vaping on chairs.
Leave the bar down until you see the ‘raise restraining device’ sign.
Sit back against the back rest while in motion.
Watch for and follow the signs/instrictions.
Do not lift or leave the restraining bar up while riding.
Do not lean forward or adjust your boots, skis, or snowboard.
Do not attempt to touch trees or towers.
WHEN UNLOADING THE CHAIR
When coming into the terminal, keep your ski/snowboard tip(s) up, and lift the safety bar once everyone is ready.
Check for loose equipment and clothing, and ensure that none of your gear is caught in the chair.
Do not hold onto the chair.
When aligned with the ‘unload here’ sign, stand up and slide down the ramp.
Move out of the way and to the side quickly so the next chair has plenty of room to unload.
If you happen to fall or leave something behind, clear out of the way as soon as you are able. Our lift operators are able to assist you.
ADDITIONAL SAFETY TIPS
Respect ‘slow zones’ posted on mountains.
Ski/ride in control. You must always be able to quickly stop or turn to avoid objects or other skiers and riders. Take particular care in congested areas. Slow down and look ahead. Always be aware of your surroundings.
Be aware of runs merging, remember to look up and give way accordingly.
Do not gather by the off ramp of the chairlift, be sure to move out of the way quickly so the next chair has plenty of room to unload.
Stay in bounds no matter how tempting that snow may be! Keep off closed trails and out of closed areas. Trails and areas are closed for guest safety. Observe and obey all posted signs and warnings. Signs, markings and fences are in place for the safety of our guests. Ignoring these messages may put guests at greater risk, particularly those who follow tracks past boundaries.
Ski boots do not always offer good traction when walking on snow. Exercise caution around our base areas, parking lots and when turning corners.
Snow cats and snowmobiles may be encountered during operating hours. Give these vehicles a wide berth.
Identify meeting points with your group in case you become separated from your companions. All group members should know where to meet should separation occur.
If you need to stop on a run, do so on the shoulder/side and be sure oncoming skiers/riders can see you. Once you are ready to continue be sure to look up and give way to oncoming skiers/riders before beginning your decent.
Ski/ride with a buddy. Carry a whistle and be particularly cautious when skiing/riding in the trees.
Out of safety concerns for guests, employees, and resort property, as well as concerns for individual privacy, Harper Mountain prohibits the operation or use of unmanned aerial vehicles/drones by the general public, including recreational users and hobbyists.
This prohibition includes drones used for filming, videotaping, and/or photography for recreation or by hobbyists, as well as any drone use by media or journalists operating above or within Harper Mountain boundaries, the Controlled Recreation Area (CRA).
Please review our Drone (UAV) Policy:
Harper MountainDrone (UAV) Policy
For further information please, connect with Guest Services, 250.573-5115.
Harper Mountain Lifts will be a smoke free resort as of November 1, 2019. Smoking of any kind, including vaping, will be prohibited within our resort boundaries. Smoking is already prohibited at Harper Mountain in lift lines, on chairlifts, and within or near building entrances.
Our new smoke-free policy will now extend to all ski runs, the Terrain Park, Nordic trails, Snowshoe trails, parking lots, and the entire Tube Park area. This policy is not meant to penalize those who smoke, but instead ensure all Harper Mountain guests are able to enjoy this great mountain environment in the best way possible.
As we grow and develop as your family friendly destination, we feel it is our obligation to limit exposures which can be harmful or undesirable. Our mission is to deliver fantastic family fun that everyone can enjoy!.
During the first year, we do intend to enforce this policy but not in a way that is negative or heavy-handed.
If you are observed smoking within resort boundaries and other designated smoke free zones, please expect that you will be respectfully asked to discontinue smoking immediately.
Booking Payment & Policies
Booking & Payment Policies
All lesson reservations must be paid in full at the time of booking.
Group Lessons:
Any schedule changes/cancellations with more than 24 hours notice of your reserved lesson will incur a $15.00 administration fee per student.
No refunds will be issued for cancellations inside 24 hours of your reservation; however, we would be happy to reschedule the lesson (if possible) for a $30.00 administration fee per student.
Private lessons:
Any schedule changes/cancellations with more than 24 hours notice of your reserved lesson will incur a $20.00 administration fee per student.
No refunds will be issued for cancellations inside 24 hours of your reservation; however, we would be happy to reschedule the lesson (if possible) for a $40.00 administration fee per student.
No refunds will be issued for missed lessons.
Changes and cancellation policy applies for any reason, i.e. bald tires, illness, etc.
No refunds will be issued due to weather conditions.
Dates, times, and prices may be subject to change.
Arriving late for your lesson may result in a missed lesson if we can not fit you into your scheduled class in progress.
Booking & Payment Policies
All lesson reservations must be paid in full at the time of booking.
Changes or Cancellations:
• Any schedule changes/cancellations with more than 48 hours notice of your reserved lesson will incur a $20.00 administration fee per student + GST
• No refunds will be issued for cancellations inside 48 hours of your reservation; however, we would be happy to reschedule the lesson (if possible) for a $40.00 administration fee per student + GST
• No refunds will be issued for missed lessons.
• Changes and cancellation policy applies for any reasons, i.e. bald tires, illness, etc.
• No refunds will be issued due to weather/conditions.
• Arriving late for your lesson, may result in a missed lesson, if we can not fit you into your scheduled class in progress.
• Dates, times, and prices may be subject to change.
Ability Level
Skiing:
N/E: I have never tried skiing before.
Level 1: I have tried once or twice, I can stop and snowplow, but it’s not consistent
Level 2: I can stop comfortably but want to work on my turning skills.
Level 3: I can ski comfortably on green runs, linking turns.
Level 4: I can ski in control on blue runs.
Level 5: I can ski in control on black runs but want to work on my technique
Snowboarding: N/E: I have never tried snowboarding before.
Level 1: Heel edge, side slipping and pendulum.
Level 2: Heel AND Toe edge, side slipping, and pendulum.
Level 3: Comfortable linking Turns
Level 4: Comfortable linking turns on steeper slopes
